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• “Dear Glenn: As we move through the ups and downs of these grief-stricken days, I think of you often - your comforting voice on the other end of the phone, reassuring us that the body would be gently treated with respect and dignity.  At a time where our load seemed too much to bear, you helped us survive by freeing us of those earthly concerns.  It is a time of quiet reflection nd meditation for me.  As my thoughts turn to you, I want to thank you for your comforting presence at the memorial service in August.  You have been so kind to people you did not even know - how grateful we are."
• “Dear Glenn:  There are no words that can express how grateful we are for all your help!  We were v ery impressed and pleased with the way our dad looked.  You did a wonderful job.  May God always be with you."
• “Dear Glenn: Once again, you've been our:Knight in shining armor".  Thank you so much for your thoughtfulness."